Politique de confidentialité

We are transparent about how we collect and process your personal data.

We want you to make informed choices about how your Personal Data is used and processed. That is why we created this website. To achieve this, we use various methods and procedures to provide you with relevant information on the use of Personal Data.
If we believe you need specific details, we will provide that information at the appropriate time.
We are happy to answer any questions you may have and will provide the necessary clarifications regarding limitations imposed by law. You may contact us by email at the address below: info@nacrefondivo.com

Personal Data will be used only for the purposes specified in this Policy.

We may process Personal Data for various purposes, such as providing the website and connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, maintaining and delivering the Services, complying with regulatory or legal obligations, and carrying out administrative and business activities to support the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To provide meaningful tools for protecting your rights regarding Personal Data:

To help you exercise these rights, we provide substantial resources. Contact us at any time to request access to your personal data. We will correct or delete it, or stop using it for specific or general purposes. We will transfer the information to you or to a third party. We will respond to your requests.

Protégez vos données personnelles :

While we cannot guarantee absolute security for your Personal Data, we can guarantee that we will continue employing various methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.

1. Scope of Application

Cette politique décrit les Données Personnelles que la Société collecte auprès des personnes physiques, ainsi que la manière dont elle les traite, les partage avec des tiers et sécurise les processus associés.
Cette Politique concerne les informations relatives à une personne physique identifiée ou identifiable. Une personne physique identifiable est une personne pouvant être identifiée directement ou par recoupement avec des informations supplémentaires que nous détenons ou auxquelles nous sommes en mesure d'accéder.
La Politique définit le « traitement » comme tout processus impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, leur structuration et leur stockage.
Nos services sont destinés à un public général et ne sont pas conçus pour les personnes de moins de 18 ans. Nous ne cherchons ni ne collectons sciemment des informations auprès de toute personne âgée de moins de 18 ans, et nous n'autorisons pas sciemment ces personnes à utiliser nos services. Si nous apprenons avoir collecté des informations concernant des enfants, nous les supprimerons aussi rapidement que possible.

2. What personal data do we hold about you?

When you access the Service and its channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In others, we collect your Personal Data by analyzing use of our Services or service channels, or by receiving your information from third-party partners.

3. No obligation to disclose personal information to the company, nor any consequences resulting from this.

However, you are not required to provide personal data. In certain circumstances, though, choosing not to provide personal data may prevent us from delivering our Services or prevent you from accessing the website.

4. Quelles données personnelles sommes-nous en mesure de collecter ? Lorsque vous visitez notre site web, nous collectons les informations personnelles suivantes vous concernant :

This information includes data on your online activity log, traffic-related data (including IP address, access date, and access time), the language you used, software crash logs, browser type, and information about the device you used. The information collected is not private information and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide when connecting to a third-party online trading platform through us.
Personal information you specifically provide to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base juridique et finalités du traitement des données à caractère personnel

6. Transfert de données personnelles à des tiers

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting, IP address information storage, and user experience analysis.
You may also ask us to pass specific Personal Data concerning you to third-party trading platforms. In such cases, we will transmit the Personal Data you provide to the relevant third-party trading platforms. Use of your Personal Data will then be governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners. This provides the Company with the resources needed to improve and refine the products and services it offers to its clients.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data concerning you with potential investors or buyers, or with lenders to the Company or any other group company, in the event of a relevant transaction (including the transfer or sale of assets belonging to the Company or any other group company), or in connection with a merger, restructuring, consolidation, or bankruptcy of the Company or any other group company.

7. Cookies et services de tiers

We may use third-party services, such as advertising providers or analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, track your preferences, and personalize products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and last only for the duration of your browser session. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to access the website more easily on future visits.

Types de cookies :

Nous pouvons les utiliser en fonction de leur finalité :

ONLINE TRACKING NOTICE
This service does not currently support Do Not Track signals.
8. Retention of Your Personal Data

The Company will retain your Personal Data for as long as necessary to fulfill the purpose of processing described in this Policy, or for longer periods where required or permitted by applicable law, regulations, policies, or orders.
We share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to confirm it remains necessary.

9. Transferts de données à caractère personnel vers un pays tiers ou à une organisation internationale

10. Sécurité des données personnelles

We take appropriate organizational and technical measures to protect Personal Data. This includes preventing accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that your Personal Data will remain secure at all times, and we cannot be held liable for any immaterial, indirect, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorized access by third parties, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to provide Personal Data concerning you to third parties, such as public authorities. We cannot control the level of security applied to your Personal Data by third parties in such cases.
No transmission of Personal Data over the internet can be guaranteed as completely secure. The Company cannot guarantee the security of Personal Data you transmit to us via the internet.

11. Liens hypertextes vers des sites internet appartenant à des tiers

The site includes links to third-party sites and applications. These are not subject to the Company's supervision. We are not responsible for how these sites or applications collect or process Personal Data. This Policy does not apply to actions taken through them.
Before accessing any third-party site or application, we recommend reviewing its privacy policy. Exercise caution before disclosing Personal Data to these third parties.

12. Modifications de la présente Politique

When accessing third-party websites or applications, we recommend reading their privacy policies before deciding to access or use them. We also suggest caution before sharing your personal data with them.

13. Vos droits concernant vos informations personnelles

You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data that the Company does not require. You may also request that we restrict the scope of how your personal information is processed.
If you reside in the EEA, please refer to this page:
These rights are available to you regarding the information you provide in connection with your Personal Data. You may request to exercise these rights by writing to the email address below.
Right of access
The Company is able to verify the accuracy of the Personal Data processed about you. Where this is the case, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be made available electronically upon request.
The right of access to Personal Data must not conflict with the rights and freedoms of others. If a request infringes on the rights and freedoms of another person, the Company may refuse to comply with the request or limit its ability to respond.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, on grounds relating to your particular situation, to the processing of Personal Data concerning you based on legitimate interests pursued by Us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation to which the Company is subject.
This right does not apply where processing is necessary (a) for compliance with a legal obligation under European Union law or the law of a Member State; or (b) for the establishment, exercise, or defense of legal claims.
Restriction of processing
If you have doubts about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where you request that Personal Data be restricted, it may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to access the Personal Data you have provided to the Company.
You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights or freedoms of others.
Right to object
You have the right to object, at any time, to any use of your Personal Data based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on these legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue to process the Personal Data unless you demonstrate that your rights, freedoms, and interests, or the exercise, establishment, or defense of legal claims, override those grounds.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to Our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals with regard to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights concerning your Personal Data, as set out in this Section 13.
We will provide the information requested in connection with your rights under Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and number of requests. We will inform you of any extension, and the reasons for it, within one month of receiving your request.
Except where inconsistent with Section 13, information requested under your rights in Section 13 will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action, or we may refuse to act on the request.
Where we have doubts about the identity of the person submitting your request, the Company may request additional information.